Case Studies

Operational Overview

The client is a wholly owned Dubai Government company, is a local as well as a global energy group, operating more than 39 active subsidiaries and joint ventures. The group and its subsidiaries deal in aviation fuel supply and marketing, lubricants blending & marketing, bunkering, chemicals, trading, refining, storage, terminal operations, network of retail filling stations, fuel distribution, petroleum refinery and other non-fuel retail businesses.
The objective of the ERP project was to alter the IT landscape significantly by replacing the current Oracle EBS 11.5.10.2 with the latest version of Oracle EBS 12.1.3 and leverage the standard functionalities of the new modules in the latest release.

Client Challenges

The client initiated the Tajdeed Program to significantly alter the IT landscape within its group companies by replacing the current Oracle EBS with the latest version of Oracle, remove the current legacy customization on Oracle by leveraging standard functionality and new modules in the latest release.
Restructuring of inventory and assets across business units
Automation of intercompany transactions and all manual processes that existed in different departments such as HR, Finance, SCM and reporting systems.
Huge amount of data migrations
Business process gaps and different processes in different entities

ISON Solution

Unification of chart of accounts, customers, bidders, products across the Group to ensure standardized data capture
Integrated planning and budgeting across the Group (Bottom up), Enhanced credit management , Enhanced reporting systems, Automation of HR Processes Oracle EBS Modules implemented
- Oracle Financials (GL, AP, AR, FA, CE, AGIS, iexpenses, iReceivables, advanced collections, credit management, Treasury, Ebusiness Tax – EBT)
- Oracle SCM (Purchasing, iProcurement, Sourcing, Procurement Contracts, Services Procurement, iSupplier Portal, Inventory, Landed Cost, Order Management, ASCP, Advanced Pricing
- Oracle HRMS (Human Resources, Payroll, SSHR, iRecruitment, OLM, PMS, Succession Planning, Manpower Planning)
- Oracle EAM (eAM & SSWR)
- Oracle Projects (Projects Costing, Project Billing, Projects Management)
- Oracle Manufacturing (Discrete & Process Manufacturing)
- Oracle Property Manager

Impact

Maintain and improve existing assets
Coordinate existing resources and quickly train new talent
Monitor budget allocations against key performance indicators
Maximize global labor pools through an integrated approach
Build end-to-end solutions to establish best practices across the enterprise
Improved communication, better decision-making, and better-executed projects across entire portfolio