ISON Automotive Dealer Management System Solution (AutoApps) is built on Oracle Applications using approved standards and is fully integrated with the Financials, Supply Chain, Customer Relationship (CRM) and Human Resources Suite of Oracle applications. The solution meets operational requirements of Motor Vehicle Manufacturers / OEM’s, NSC’s, Importers, Distributors, Dealers, and Service companies.
- Tracking vehicle inventory
- Tracking vehicle sales
- Finance and insurance calculations
- Tracking customers (and customer follow up)
- Tracking vehicle ordering and quote management
- Calculating employee commissions
- Parts sales
- Parts Inventory Planning
- Parts Supersession Management
- Marketing tool for campaign and promotion planning
- Workshop job card Management
- Appointment scheduling for workshops
- Warranty Claims Management
- Leasing & Rent a Car
- Pre-owned vehicle management
Benefits for Dealers
- Strengthen relationship with OEMs.
- Understand customer’s individual needs.
- Determine what, when, how and under what conditions customers will buy from the dealer.
- Facilitate an integrated approach for the sales of products and services.
- Sell more vehicles effectively.
- Analyze market by make, model and year to develop targeted marketing programs and effective media campaigns.
- Know customers profiles.
- Run loyalty campaigns.
- Relationship marketing
Benefits for OEM’s
- Reach local market more effectively
- Automate sales management
- Improve customer retention
- Increase product line profitability
- Integration with dealers - strengthen relationship with dealers
- Strengthen relationship with the customer
- Increase customer loyalty and retention
- Improve dealer operations
- Excel at car company initiatives
- Leverage third-party technology investments
- Connect to all the suppliers (to be incorporated in the future releases)